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Trust Center

Last reviewed: 2026-06-03

One page for procurement, security, and privacy reviewers. Each section links to the canonical artifact — this page intentionally adds no new policy, so nothing here goes stale relative to the underlying documents.

Attestations + frameworks

Stated candidly. Where we do not yet hold an attestation, we say so rather than imply one.

FrameworkStatus
SOC 2 Type IIIn progress — Type I target Q4 2026, Type II in 2027.
ISO 27001Roadmap — anchored on the SOC 2 control set.
HIPAAAvailable for the Self-Managed + Managed tiers under a BAA.
GDPR / UK GDPRProcessor under tenant DPA. See Privacy + Subprocessors.
CCPARight-to-Know + Right-to-Delete served by the DSAR endpoints.

Pages + documents

Security

Architecture, NIST 800-53 control mapping, transport + storage controls, MFA + passkeys, RBAC, audit log, the security disclosure channel.

Security overview
Compliance

SOC 2 Common Criteria evidence map, audit-trail architecture, penetration-testing program, vulnerability disclosure policy, incident response plan.

Compliance docs
Privacy + DPA

Processor framing under Art. 28(3)(a), the personal-data categories we process, lawful basis, DSAR endpoints (Art. 15 export + Art. 17 erasure), cookie disclosure. Contact contact@meterbox.ai to execute a DPA.

Privacy page
Subprocessors

Current subprocessor list with purpose, data processed, jurisdiction, and the per-tier enablement rule. Material changes notified at least 30 days in advance per Art. 28(2) GDPR.

Subprocessor list
Accessibility

WCAG 2.1 Level AA conformance target for the marketing site + tenant dashboard, with the gaps we have not yet certified called out explicitly.

Accessibility statement
Vulnerability disclosure

How to report a vulnerability, scope, safe-harbor terms, response SLAs. Mirrored from /.well-known/security.txt.

Reporting channel

Architecture facts that drive most procurement questions

Request a DPA, SOC 2 letter, or security review

Email contact@meterbox.ai. Security-only disclosures go to the channel on /security.